Services Built Around Outcomes

We don't sell technology. We solve operational problems. Every service is designed to deliver measurable improvements in lead capture, response time, and customer satisfaction.

Core Service: Agilynx Intelligent Intake

Our flagship offering — an AI-powered phone system that ensures you never miss a lead, even after hours or during peak rushes.

What It Does

After-Hours & Overflow Answering

Intelligent AI answers calls when your team is unavailable — nights, weekends, lunch breaks, or when all lines are busy. Every call gets a professional response.

Lead Capture & Triage

The system collects customer name, contact info, service address, and issue description. It qualifies urgency and routes appropriately (emergency vs. routine service).

FAQ Handling

Answers common questions about hours, service areas, typical pricing ranges, and processes — without making risky technical diagnoses or commitments.

Structured Handoff Packets

Every lead is logged with complete details and delivered to your team via SMS, email, or CRM integration. No lost sticky notes or garbled voicemails.

Missed-Call Textback (Optional)

If a caller hangs up before the AI can capture info, an automated text is sent with a link to provide details or request a callback.

Real-Time Lead Notifications

Instant alerts sent to your front desk via SMS and email the moment a lead is captured. No delays, no checking dashboards - you know immediately when someone needs service.

Smart Call Routing

Routes emergency calls to on-call technicians 24/7, sends routine inquiries to your office during business hours, and escalates high-value opportunities to your sales team.

Call Recording & Transcription

Every call is recorded and transcribed for quality assurance, training, and dispute resolution. Review conversations to improve scripts and understand customer needs better.

Why It Matters

Problem: Service businesses lose 30-40% of leads outside business hours or during busy periods. Voicemails go unreturned, callbacks are slow, and customers book with faster competitors.

Outcome: With Intelligent Intake, you capture every lead 24/7, respond within minutes (even if automated), and turn more inquiries into booked jobs.

What You Get

Growth Accelerators

Beyond phone answering, we offer targeted automation workflows that multiply your team's output. Each accelerator is designed to help you capture more revenue with less manual effort.

Automated Booking & Reminders

What it does: Send booking confirmations, appointment reminders (24hr and 1hr before), and "on the way" notifications automatically.

Why it matters: Reduces no-shows, improves customer experience, and eliminates manual reminder calls.

What you get: Automated SMS and email workflows triggered by your scheduling system.

Missed-Lead Recovery

What it does: Automatically follow up with leads who called but didn't book within 24 hours. Sends personalized text or email with scheduling link.

Why it matters: Captures 10-15% more conversions from leads that would otherwise go cold.

What you get: Timed follow-up sequences with tracking and reporting.

Quote & Estimate Follow-Up

What it does: After providing an estimate, automatically follow up at 2 days, 7 days, and 14 days if not accepted.

Why it matters: Many customers intend to book but get distracted. Gentle reminders recover revenue without manual effort.

What you get: Multi-touch nurture campaigns that feel personal, not spammy.

Reviews & Reputation Management

What it does: After job completion, automatically request reviews via SMS. Routes happy customers to Google, unhappy ones to private feedback.

Why it matters: More 5-star reviews improve local search ranking and trust. Private feedback prevents public complaints.

What you get: Optimized review request timing and sentiment-based routing.

Dashboards & Reporting

What it does: Track lead sources (Google Ads, Facebook, yard signs, referrals), conversion rates, response times, and ROI across all your marketing channels.

Why it matters: Stop wasting money on ineffective ads. Double down on what works.

What you get: Real-time dashboard with source tracking, cost-per-lead, and ROI analysis.

Dispatch & Job Intake Automation

What it does: Automatically create job tickets in your dispatch system from leads, assign to technicians based on availability and location.

Why it matters: Eliminates double-entry, reduces scheduling errors, speeds up dispatch.

What you get: Integration with ServiceTitan, Housecall Pro, Jobber, or custom systems.

Reactivation Campaigns

What it does: Re-engage past customers with seasonal reminders (HVAC tune-ups, gutter cleaning, annual inspections) or special offers.

Why it matters: Past customers are 5x easier to convert than new leads. Don't let them forget you.

What you get: Automated seasonal campaigns based on service history and timing.

CRM Integration (Premium)

What it does: Full two-way sync between Agilynx and your CRM — leads flow in, status updates flow back, custom fields are populated automatically.

Why it matters: One source of truth for all lead and customer data. No manual updates.

What you get: Custom integration with Salesforce, HubSpot, Pipedrive, or your existing system.

How We Approach Pricing

Every business is different. Rather than fixed packages, we diagnose your specific bottlenecks and recommend the solutions that will deliver the highest ROI for your situation.

Intelligent Intake typically starts around $499-699/month depending on call volume.
Add-on automations are priced based on complexity and integration requirements.

We believe in transparent pricing and clear expectations. After an initial consultation, you'll receive a proposal with specific costs, expected outcomes, and a timeline.